stop89 Frequently Asked Questions

Visit stop89.net and click the Register button in the top navigation bar. Fill in your full name, Pakistani mobile number (03XX format), email address and a secure password. You will receive a one-time password (OTP) via SMS — enter that on the verification screen to activate your account. The whole process takes under three minutes and there is no registration fee. Once verified you can log in, explore the platform and make your first PKR deposit.

You must be 18 years of age or older to create and use a stop89 account. By completing registration you confirm that you meet this requirement. stop89 may request a copy of your CNIC at the identity verification stage to confirm your age. Any account found to belong to a person under 18 will be closed immediately, regardless of account balance.

No. stop89 allows one account per person. Duplicate accounts violate the Terms and Conditions and may result in suspension of all related accounts and forfeiture of any balances. If you have forgotten your login credentials, use the Forgot Password option on the login page or contact support — do not create a second account.

First check that the mobile number you entered is correct and in 03XX format. OTP messages can sometimes be delayed by one to two minutes on Pakistani networks — wait a moment before retrying. Use the Resend OTP option on the verification screen if the code has not arrived after two minutes. If the problem continues, contact stop89 support via live chat and the team will help complete your verification manually.

Log in to your stop89 account and go to your profile or account settings section. Some details — such as your registered name — may require identity verification before they can be changed, to prevent unauthorised modifications. Your email address and password can generally be updated directly from account settings. If you need to update your registered mobile number, contact stop89 support as this usually requires identity confirmation.

stop89 supports the most widely used Pakistan payment methods. You can deposit in PKR using JazzCash, Easypaisa, Raast, direct bank transfer and debit or credit cards. Mobile wallet deposits via JazzCash and Easypaisa are the most popular choice among Pakistan players because they process instantly and do not require a bank account. Raast transfers and bank transfers typically take a few minutes to reflect in your stop89 PKR balance. All deposits are credited in PKR with no currency conversion fees.

The minimum deposit on stop89 varies slightly by payment method. JazzCash and Easypaisa deposits can be as low as PKR 200, making it easy for players to top up with small amounts. Bank transfers and card deposits may have a slightly higher minimum — check the Deposit page for the latest figures for each method. There is no maximum deposit cap for most methods, though very large transfers may require additional verification for security purposes.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours of the request being approved. In busy periods — particularly after major PSL matches — processing may take up to 24 hours. Bank transfer withdrawals typically settle within one to two business days depending on your bank. Your withdrawal must be made to the same method you used to deposit unless you contact support. Make sure your payment details in your stop89 account settings are current before submitting a withdrawal request.

JazzCash and Easypaisa deposits usually reflect instantly. If your balance has not updated after five minutes, first confirm in your mobile wallet app that the transaction completed successfully and the amount was deducted. If the deduction occurred but the credit has not appeared in stop89, contact support via live chat and provide your transaction reference number. The support team can trace the payment and manually credit your account if needed. Bank transfer delays are more common and may require up to one business day to settle.

stop89 does not charge its own fees for standard deposits or withdrawals. However, your mobile wallet provider or bank may apply their own transaction charges — for example, JazzCash or Easypaisa may deduct a small service fee on your end. These charges are set by the payment provider and are outside stop89's control. Check your wallet app or bank's fee schedule for current rates. All stop89 balances and payouts are in PKR.

stop89 covers a wide range of cricket markets that Pakistan fans care about most — Pakistan Super League (PSL), Pakistan national team fixtures, T20 internationals, Test matches and major ICC tournaments. Within each match you can bet on the match winner, top batsman, top bowler, total runs per over, method of next dismissal and many more. Football leagues, esports and other sports are also available. The full list of current markets is visible on the Betting page after you log in.

In-play betting lets you place bets while a match is in progress. Odds update in real time as the game situation changes — for example after a wicket falls or at the end of an over. To place a live bet, open any ongoing match in the Betting section while logged in to your stop89 account, select your market, enter your PKR stake and confirm. In-play markets are sometimes suspended briefly during significant moments such as a ball being bowled — this is normal and the markets reopen within seconds.

Winnings are calculated by multiplying your PKR stake by the decimal odds at the time your bet was placed. For example, a PKR 1,000 stake at odds of 2.50 returns PKR 2,500 — which includes your original stake of PKR 1,000 plus PKR 1,500 profit. Winnings from settled bets are credited to your stop89 PKR balance automatically as soon as the result is confirmed. For cricket, this is typically within minutes of the final ball of the relevant market.

If a match is abandoned, rained off or postponed before a result is reached, most bets are voided and stakes are returned to your stop89 PKR balance in full. Some markets — particularly those completed before the abandonment — may still be settled based on the outcome at the point of suspension. The specific rules vary by sport and market type and are detailed in the stop89 Terms and Conditions. Your bet history will show the void status and your PKR stake will be visible back in your balance.

Cash out is available on selected markets on stop89. When cash out is available for a bet you have placed, you will see a Cash Out button and a current value in PKR in your open bets section. The offered amount reflects the current probability of your bet winning — if the match is going in your favour the cash out value will be higher than your original stake. Cash out is not always available and may be suspended during certain moments of a match. Check your active bets within the Betting section while logged in.

stop89 offers three main casino categories. Live Casino features real dealer tables for roulette, baccarat, blackjack, teen patti and game show formats — streamed in real time with professional dealers. Slots covers hundreds of titles from classic three-reel games to modern video slots with free spins, bonus rounds and progressive jackpots. Table Games includes RNG (random number generator) versions of roulette, blackjack and baccarat for players who prefer solo play at their own pace. All categories are accessible from the Casino section after logging in.

All slot games available on stop89 are provided by established software developers and use certified Random Number Generator (RNG) technology, which means every spin outcome is genuinely random and independent of previous results. RTP — Return to Player — is the percentage of total wagers that a slot pays back to players over a large number of spins. A slot with 96% RTP will statistically return PKR 96 for every PKR 100 wagered over millions of spins. RTP is a long-term average, not a guarantee of winnings in a single session. Each game's RTP is typically listed in the game's information panel.

Yes. The stop89 live casino is fully mobile-optimised and works in any modern smartphone browser — Chrome on Android, Safari on iPhone and other browsers used on Pakistani handsets all work well. A stable internet connection gives the best experience with live dealer tables; a 4G mobile data connection is generally sufficient. For the smoothest streaming quality, Wi-Fi is recommended if available. The stop89 app also provides direct access to all live casino tables with optimised performance on mobile devices.

Minimum stakes vary by table and game type. Many live tables have low PKR minimum bets specifically designed for casual players who want to enjoy the live experience without placing large wagers. Higher-limit VIP tables are also available for players who prefer larger stakes. The minimum and maximum bet limits for each table are displayed before you join it. Slot games generally let you set your own stake per spin within the game's configured range.

stop89 offers a welcome bonus for new members on their first deposit. The current welcome offer details — including the bonus percentage, maximum PKR bonus amount and any qualifying deposit minimums — are listed on the Promotions page. Welcome bonuses are credited to your account automatically once your qualifying deposit is processed. Make sure you read the full bonus terms on the Promotions page before depositing, so you understand the wagering requirements and any time limits that apply.

Wagering requirements specify how many times you must play through a bonus amount before any winnings derived from it can be withdrawn as real PKR. For example, a PKR 1,000 bonus with a 10x wagering requirement means you need to place PKR 10,000 in total bets using the bonus before it converts to withdrawable funds. Your progress towards completing the wagering requirement is visible in your account's bonus section. Not all game types contribute equally — slots typically contribute 100% while some table games contribute less. Full contribution rates are in the bonus terms on the Promotions page.

There are a few common reasons a bonus might not credit automatically. The deposit amount may have been below the minimum required to qualify for the offer. The promotion may have expired or have terms that require a specific deposit method. Some promotions require you to opt in or enter a promo code before depositing — check the specific promotion's terms on the Promotions page for this detail. If all conditions appear to have been met but the bonus still has not appeared within a few minutes, contact stop89 support with your deposit transaction reference and the name of the promotion.

Yes. stop89 regularly runs event-specific promotions tied to PSL seasons, Pakistan national team matches, T20 World Cup events and other major cricket fixtures. These can include enhanced odds on specific matches, free bet credits, reload bonuses and prize draws. Promotions are listed on the Promotions page and are updated throughout the cricket calendar. Logged-in members may also receive personalised promotion notifications based on their betting activity.

Log in to your stop89 account and open Account Settings, then navigate to the Responsible Gaming section. You can set daily, weekly or monthly PKR deposit limits. Once a limit is set, it takes effect immediately — stop89 will block any deposit attempt that would exceed your chosen limit within the specified period. Increasing a limit requires a cooling-off period before taking effect; decreasing a limit is immediate. Setting a budget limit before you start playing each week is one of the most effective habits for keeping gambling as entertainment rather than a financial stress.

Self-exclusion closes your stop89 account for a minimum period of six months. During this time you cannot log in, deposit, bet or access any part of the platform. Self-exclusion cannot be reversed early — once activated, it runs for the full duration you selected. To activate self-exclusion, go to the Responsible Gaming section in your account settings or contact support. Any remaining PKR balance at the time of exclusion will be processed for withdrawal to your registered payment method. The full details of stop89's self-exclusion policy are on the Responsible Gaming page.

If you find yourself spending more than you planned, chasing losses, or feeling anxious about gambling, these are signs to take a step back. The first practical action is to use the deposit limit and cool-off tools in your account settings — they are effective and take effect immediately. A cool-off period temporarily closes your account for 24 hours, one week or one month, giving you a break without permanent exclusion. If you feel you need a longer break, use self-exclusion. Gambling should always remain something you do with a set entertainment budget — money you can comfortably afford to lose without affecting your family or financial commitments. Visit the Responsible Gaming page for the full set of tools and guidance.

Yes. stop89 provides session time reminders in the Responsible Gaming section of your account settings. You can set a reminder that notifies you after a specified number of minutes or hours of active play. This is a useful tool for players who want to keep their sessions within a set time budget. When the reminder triggers, you have the option to continue your session or log out. It is entirely your decision — the reminder is informational, not a forced log-out.